Before placing an order with SouthSideCream, you must agree to the following terms and conditions of service:

You confirm that you are over 18 years old, and you ensure that the recipient of the goods is also over the age of 18.

You agree to utilise any products purchased from SouthSideCream strictly according to the manufacturer’s instructions.

You acknowledge that SouthSideCream bears no responsibility for any misuse of goods, and any indication of misuse will lead to SouthSide Cream's refusal of sale and/or limitation of future sales.

You recognise that SouthSideCream is not obligated to repair, replace, or service any goods once they have been used, except in cases where the product/s are found to be DoA (dead on arrival).

You consent to SouthSide Cream's potential request for government-issued photo ID with proof of age upon delivery of goods. Failure to present valid government-issued photo ID will result in the cancellation of the sale.

In the event of order cancellation after the driver has commenced delivery or arrived at the delivery location, we retain the right to withhold refunding of the delivery fee, along with an additional delivery fee.